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14 Rue Sébastien Gryphe, 69007 Lyon

Mon–Sat 10:00–20:00, by appointment

+33 (0)4 78 62 19 47FR

Terms of service

Terms applicable to the recording, mixing, mastering, production and voiceover services provided by Bertrum Nivonu SARL, for consumer and business clients. The French version is the binding one.

In force as of Last updated:

In short

  • Every service gets a written quote; the booking is confirmed by a 30% deposit.
  • Prices are shown including 20% French VAT; businesses are invoiced on the excl. VAT basis.
  • If you book at a distance as a consumer, you have 14 days to withdraw.
  • Free rescheduling once up to 7 days before the session; cancellation charges capped at the deposit.
  • You keep your author and performer rights; producer rights are assigned to you after full payment.
  • In the event of a dispute, a consumer mediator can be contacted free of charge.

Article 1 — Purpose and scope

These terms of service govern the services offered by Bertrum Nivonu SARL (the "Studio"): vocal recording, live recording, mixing, mastering, production and arrangement, voiceover and podcast. They apply to every booking, whether made at the studio, by phone, by e-mail or via the website form.

They are provided to every client before the contract is concluded, attached to the quote and permanently available on the site. The accepted quote prevails over these terms in case of conflict on a specific point.

Article 2 — Studio identification

Company name
Bertrum Nivonu SARL
Legal form
private limited company (SARL, French law) with share capital of 20 000 €
Registered office
14 Rue Sébastien Gryphe, 69007 Lyon, France
Registration
RCS Lyon 915 473 268 (Lyon Trade and Companies Register)
SIREN / SIRET
915 473 268 / 915 473 268 00018
EU VAT number
FR34 915473268
APE code
59.20Z — Sound recording and music publishing
Phone
+33 (0)4 78 62 19 47 (standard rate)
E-mail
[email protected]

Hours: Monday to Saturday, 10:00–20:00, by appointment (Paris time, CET/CEST).

Article 3 — Definitions

  • Client: any person who books a service.
  • Consumer: a natural person acting for purposes outside their trade, business, craft, profession or farming activity (preliminary article of the French Consumer Code).
  • Business: a natural or legal person acting for their business (label, agency, production company, artist acting under a professional status for their activity).
  • Session: time booked at the studio, with an engineer, for a recording service.
  • Distance contract: a contract concluded without the simultaneous physical presence of the parties, by e-mail, phone or form (Article L.221-1 of the French Consumer Code).

Article 4 — Prior information and quote

The main characteristics of the services, their prices and performance conditions are presented on the site (service and rates pages) and detailed in a written quote, in accordance with Articles L.111-1 and L.221-5 of the French Consumer Code.

The quote states in particular: the service, the session date and length or delivery time, the number of revision rounds included, delivered formats, any musicians or outside contributors and their cost, the total price including VAT (and excluding VAT for businesses) and the deposit amount. It is free and valid for 30 days.

Article 5 — Booking and formation of the contract

The contract is concluded when the client accepts the quote in writing (signature or confirmation e-mail stating "bon pour accord" / "approved") and pays the deposit provided for in Article 7. The Studio then confirms the booking by e-mail, restating the key information and attaching these terms and the withdrawal form (confirmation on a durable medium, Article L.221-13 of the French Consumer Code).

The slot is only held once the deposit is received. Bookings for minors are made by a holder of parental authority.

Article 6 — Prices

Prices are in euros. For consumers, they are shown including 20% French VAT; for businesses, the price excluding VAT is also shown. The applicable price is the one in the accepted quote. At the date of these terms, public rates are as follows:

  • Vocal recording — per hour: €66 incl. VAT (€55 excl. VAT)
  • Vocal recording — half day (4 h): €240 incl. VAT (€200 excl. VAT)
  • Live recording — half day (4 h): €348 incl. VAT (€290 excl. VAT)
  • Live recording — full day (8 h): €624 incl. VAT (€520 excl. VAT)
  • Mixing — per track: €336 incl. VAT (€280 excl. VAT)
  • Mixing — 4-track EP: €1,200 incl. VAT (€1,000 excl. VAT)
  • Mastering — per track: €78 incl. VAT (€65 excl. VAT)
  • Stem mastering — per track: €132 incl. VAT (€110 excl. VAT)
  • Production & arrangement — per track: €780 incl. VAT (€650 excl. VAT)
  • Voiceover — per hour: €72 incl. VAT (€60 excl. VAT)
  • Podcast — episode (1 h + editing): €180 incl. VAT (€150 excl. VAT)

Any overtime is only charged if the client asks for it during the session, at the hourly rate of the service. No charge is made unless it appears in the quote or has been accepted in writing.

Article 7 — Deposit and payment

The booking is confirmed by paying a deposit of 30% of the price including VAT. The balance is due at the end of the session for recording services, and on delivery of final files for mixing, mastering and production. Payment is by bank transfer or card at the studio. No payment is collected on the website.

Business clients: unless a different term is agreed in the quote, invoices are payable within 30 days of their issue date, within the limit set by Article L.441-10 of the French Commercial Code. Any delay automatically incurs penalties at the European Central Bank rate plus 10 points, plus a fixed recovery fee of €40 (Articles L.441-10 and D.441-5 of the French Commercial Code). These penalties and fee do not apply to consumers.

Final files are delivered and the assignment of rights in Article 13 takes effect after full payment.

Article 8 — Right of withdrawal (consumers)

8.1 Period

When the contract is concluded at a distance or off-premises, the consumer client has 14 days from the conclusion of the contract to exercise their right of withdrawal, without giving reasons or bearing costs other than those in Article 8.3 (Article L.221-18 of the French Consumer Code).

8.2 How to withdraw

To exercise this right, the client informs the Studio of their decision before the period expires, using the form below or any other unambiguous statement, sent by e-mail to [email protected] or by post to the Studio's address. The Studio acknowledges receipt by e-mail without delay.

8.3 Session before the period ends

If the client wants the service to start before the withdrawal period ends, they must make an express request on a durable medium (confirmation e-mail). If they then withdraw, they pay an amount proportionate to the service provided until they communicated their decision (Article L.221-25). The right of withdrawal can no longer be exercised once the service has been fully performed before the period ends, after the client's prior express consent and express waiver of their right (Article L.221-28, 1°).

8.4 Refund

The Studio refunds all sums paid, less any amount due under Article 8.3, no later than 14 days after being informed of the withdrawal decision, using the same means of payment, unless the client expressly agrees to another means, at no cost to them (Article L.221-24).

8.5 Contracts concluded at the studio

A contract concluded at the studio, with both parties present, does not give rise to a statutory right of withdrawal; the cancellation terms in Article 9 then apply.

8.6 Model form

Withdrawal form (complete and return this form only if you wish to withdraw from the contract)

To Bertrum Nivonu SARL, 14 Rue Sébastien Gryphe, 69007 Lyon, France — [email protected]:

I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract for the provision of the following service:

Ordered on (*) / received on (*): ……………………

Name of consumer(s): ……………………

Address of consumer(s): ……………………

Signature of consumer(s) (only if this form is notified on paper): ……………………

Date: ……………………

(*) Delete as appropriate.

Article 9 — Rescheduling and cancellation by the client

Outside the right of withdrawal:

  • Rescheduling: the client may reschedule a session once, free of charge, if they notify the Studio at least 7 days before the planned date. The new date is agreed jointly within 6 months.
  • Cancellation more than 14 days before the session: the deposit is refunded in full.
  • Cancellation between 14 and 7 days before: 50% of the deposit is retained, the rest refunded.
  • Cancellation less than 7 days before, or no-show: the deposit is retained.

In all cases, sums retained by the Studio cannot exceed the deposit. Nothing is retained if the cancellation results from force majeure (Article 10) or an incapacity supported by a medical certificate; the session is then rescheduled or the deposit refunded.

Client lateness: session time lost because the client is late remains payable; the Studio tries to extend the session if the schedule allows.

Article 10 — Cancellation by the Studio and force majeure

If the Studio has to cancel a session (major breakdown, engineer unavailable), it informs the client as soon as possible and offers, at the client's choice, a new date or a full refund of sums paid within 14 days, without prejudice to the client's rights.

Neither party is liable for a failure caused by force majeure within the meaning of Article 1218 of the French Civil Code. If the impediment is temporary, performance is suspended; if it lasts more than 30 days, either party may terminate the contract and sums paid for services not performed are refunded.

Article 11 — Sessions

  • The Studio provides the premises, the equipment described on the site and a sound engineer for the booked time.
  • The client arrives on time with what is needed (instrumentals, scores, instruments in good condition).
  • Smoking and vaping are prohibited on the premises. The Studio may stop a session in case of behaviour endangering people or equipment.
  • The number of people present is limited to the room capacity stated by the engineer.
  • The client is liable for damage to Studio equipment caused by their fault or that of their guests, and for their own instruments and belongings.
  • Listening levels are set to protect participants' hearing; hearing protection is available on request (see the disclaimer).

Article 12 — Delivery, revisions and file retention

Files are delivered by download link, in the formats and within the times stated in the quote. The number of revision rounds included is specified for each service; beyond that, revisions are charged on quote, with the client's prior agreement.

The client checks the delivered files and reports any non-conformity with the quote (missing file, wrong format, technical defect) within 15 days; the Studio fixes it free of charge. Artistic assessment of the result is handled through the planned revision rounds.

The Studio keeps a backup copy of files for 6 months after the session or delivery, then deletes them. The client is responsible for keeping their own copies.

Article 13 — Intellectual property

Client's rights. The client and the people they involve keep all their author's rights in the works and performer's rights in their performances.

Producer rights. Unless otherwise agreed in writing, the client is deemed to have the initiative and responsibility for the recording. To the extent the Studio holds phonogram producer rights in the recordings made (Article L.213-1 of the French Intellectual Property Code), it assigns them to the client, exclusively, for the full term of protection and worldwide, upon full payment of the price. This assignment is recorded in writing on the receipted invoice or in a certificate.

Client's warranty. The client warrants that they hold the necessary rights in the works, instrumentals, samples and recordings they bring, and have obtained the authorisation of the performers they involve. They indemnify the Studio against any third-party claim on this basis.

Use by the Studio. The Studio does not use any excerpt of the recordings, or the client's name, for promotion without the client's prior written consent. Credits are agreed between the parties.

Library sounds. Sounds and samples supplied by the Studio are used under licences allowing commercial exploitation of the final track.

Article 14 — Liability

The Studio undertakes to perform services with the care and skill of a professional. As the artistic result also depends on the participants' performance, the Studio has a best-efforts obligation in that respect; it is bound to deliver the files listed in the quote.

The Studio guarantees no commercial outcome (airplay, number of streams, playlist selection).

For business clients, the Studio's liability is limited to the price of the service concerned, except in case of gross negligence or wilful misconduct. This limitation does not apply to consumers, who benefit from all applicable statutory guarantees.

Article 15 — Personal data

Client data is processed in accordance with the privacy policy. When the Studio records, on behalf of a business client, people recruited by that client, the data processing agreement applies.

Article 16 — Complaints and mediation

Any complaint should be sent to the Studio by e-mail at [email protected] or by post. The Studio replies within 15 days.

Under Articles L.612-1 et seq. of the French Consumer Code, consumer clients may use the following consumer mediator free of charge: CM2C — Centre de la Médiation de la Consommation de Conciliateurs de Justice — www.cm2c.net. The mediator may be contacted if the written complaint sent to the Studio has not been resolved, within one year of that complaint. Mediation is optional.

Article 17 — Governing law and jurisdiction

These terms are governed by French law.

Consumers: failing an amicable solution, the consumer may bring proceedings, at their choice, before any court with territorial jurisdiction under the French Code of Civil Procedure or before the court of the place where they lived when the contract was concluded or the harmful event occurred (Article R.631-3 of the French Consumer Code).

Businesses: any dispute falls under the exclusive jurisdiction of the Tribunal des activités économiques de Lyon (Lyon Economic Activities Court, which replaces the Commercial Court from 2025 under Law No. 2023-1059).

Article 18 — Language and version

These terms are drafted in French; this English translation is provided for information. In case of discrepancy, the French version prevails. Version in force as of 30 September 2026.